Project Overview
The AsOneHealth Portal is a platform designed to onboard multiple healthcare services and regions, enabling role-based permissions for diverse healthcare providers. The goal was to design a scalable, secure, and easy-to-use interface for varied roles across the healthcare ecosystem.
Product
My Role & Responsibilities
Lead Product Designer — responsible for comprehensive design and user experience across the project lifecycle.
Product strategy and design leadership
Wireframes and user flow design
Collaboration with development teams and compliance officers
Stakeholder workshop facilitation and requirements gathering
UI design and component system creation
Design system documentation and handoff
Services
UI/UX Design
User Research & User Flows
Wireframing
Web design
Webflow development
SEO
Testing
The Challenge
Create a scalable design system that works for multiple healthcare organizations. Ensure data security and role-based permissions. Simplify onboarding for different healthcare roles while maintaining compliance.
The Solution
Designed a comprehensive healthcare portal with intelligent role-based access control, scalable onboarding workflows, and a secure interface that balances usability with compliance requirements. The solution focused on creating a unified experience that could adapt to multiple regions and healthcare contexts.
User Journey & Flow Architecture
The user onboarding flow for AsOneHealth is designed to establish a clear hierarchy of roles and responsibilities within the platform. At the top, Mindwave Admin manages referral form creation and access through the support desk. Area Super Admin oversees the entire portal, including users, services, and admins, while Resource Managers focus on approving and publishing resources without accessing patient data. Service Super Admins are created during onboarding to manage individual services and invite service users. Triage Admin Managers and Triage Admins specialize in handling referrals, ensuring smooth triaging. Resource Admins and Service Admins contribute by creating resources and managing referrals, sending them to higher-level admins for approval and publishing. This structured hierarchy ensures quality control, accountability, and efficient resource management across the platform.
Design Process
01.
Research
Conducted workshops with stakeholders and studied existing onboarding workflows. Analyzed current healthcare provider needs and identified gaps in existing systems.
02.
Define
Drafted personas for healthcare administrators, clinicians, and staff. Created detailed user stories and acceptance criteria for different user roles and regions.
03.
Ideate
Designed wireframes to map onboarding flows and permissions. Created scalable component structures and role-based interface variations
04.
Validate
Reviewed designs with stakeholders for clarity and compliance. Conducted usability testing across different user roles and validated security requirements.
05.
Deliver
Built a scalable design framework for future healthcare modules. Created comprehensive documentation and design system for ongoing development.
Outcomes & Impact
Delivered a unified onboarding experience across multiple regions
Simplified provider setup while ensuring compliance and security
Created scalable design framework for future healthcare modules
Successfully balanced usability with strict healthcare compliance requirements
More Case Studies
Lead Designer
Hertscc Referral Form Portal
Enhanced mental health referral workflows by introducing contributor functionality for caregivers filling forms on behalf of children.
See more
Junior UI/UX Designer
Alder Hey Anywhere
Children's hospital management system in Liverpool. Designed onboarding flows, proxy access, and health record management with strong accessibility focus.
See more
CONTACT INFO
Get in Touch.
Message
Write Me Something
Call me: +91 8870795474 / +91 9080560100
Email: arunprasad061191@gmail.com
Home
About me
Case study
Contact