Project Overview
A specialized healthcare platform for the Department of Developmental Paediatrics at Liverpool Community Health NHS Foundation Trust. Focused on streamlining referral processes, consent form management, and clinical workflow optimization for developmental pediatric services.
Client
My Role & Responsibilities
UI design for complex healthcare workflows and family-facing
interfaces
Accessibility compliance validation for diverse user needs
Collaboration with development teams on healthcare platform
implementation
Stakeholder research and requirements gathering across diverse
user groups
Design iteration based on clinical staff and family feedback
Design documentation and handoff for developmental pediatric
services
Services
UI/UX Design
User Research & User Flows
Wireframing
Web design
Webflow development
SEO
The Challenge
Complex referral processes, paper-based consent forms, and inefficient communication between healthcare providers and families. The existing system created delays in accessing crucial developmental support services for children with special needs.
The Solution
Designed a comprehensive digital platform that streamlined referral workflows, digitized consent processes, and improved communication channels between healthcare providers, families, and support services. The solution emphasized accessibility and family-centered design principles.
Design Process
01.
Research
Analyzed existing referral workflows and interviewed healthcare staff to understand pain points in developmental pediatric processes. Studied accessibility requirements for families with diverse needs and abilities.
02.
Define
Created user personas for healthcare providers, families, and administrative staff. Developed comprehensive user stories addressing the complex needs of developmental pediatric services.
03.
Ideate
Designed intuitive workflows for referral management and consent form digitization. Created family-friendly interfaces that accommodated varying technical abilities and accessibility needs.
04.
Validate
Conducted usability testing with healthcare staff and families to ensure the platform met clinical and accessibility requirements. Iterated based on feedback from diverse stakeholder groups.
05.
Deliver
Delivered comprehensive UI designs with complete accessibility documentation. Created design specifications that enabled seamless implementation while maintaining clinical workflow integrity.
Outcomes & Impact
Successfully streamlined referral processes, reducing processing time from weeks to days
Digitized consent processes while maintaining accessibility and legal compliance
Improved communication channels between healthcare providers and families
Enhanced overall experience for families accessing developmental pediatric services
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CONTACT INFO
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Call me: +91 8870795474 / +91 9080560100
Email: arunprasad061191@gmail.com
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